Privacy Policy

North Texas Shed & Steel ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, and protect your information when you visit our website or do business with us.

Information We Collect

When you use our website or contact us, we may collect:

Contact Information: Your name, email address, and phone number when you fill out a form, request a quote, or reach out to us.
Order Information: Details about purchases, payments, and delivery addresses when you place an order.
Website Usage Data: Pages you visit, how long you stay, your browser type, device type, and general location (city/state level).

How We Use Your Information

We use the information we collect to:

Respond to your questions and quote requests
Process and fulfill your orders
Send you updates about your order or delivery
Improve our website and customer experience
Send marketing messages (only if you opt in)

Third-Party Services

We use a few trusted third-party tools to run our business. These services may collect some data on our behalf:

Google Analytics (GA4): Tracks website traffic and visitor behavior so we can improve our site. Google may use cookies to collect this data. Learn more at Google's Privacy Policy.
Facebook Pixel (Meta): Helps us measure how well our ads work and show relevant ads to people who visit our site. Learn more at Meta's Privacy Policy.
GoHighLevel CRM: Stores your contact information so we can manage quotes, follow up on orders, and communicate with you.
Third-Party Financing (Hearth): Hearth is a technology company, not a lender. Loans are made by Hearth's lending partners. NMLS ID# 1628533. When you use a Hearth financing link, calculator, or lead-capture widget on our site, the information you choose to submit is also subject to Hearth's privacy practices. Review Hearth's privacy policy at gethearth.com/privacy.

Hearth Financing Links and Widgets

Some pages on our site include Hearth application links, calculators, or embedded financing widgets. Those tools are provided by Hearth so you can explore financing options without waiting on a callback.

If you click into a Hearth application flow or submit information through an embedded Hearth widget, the information you provide is handled under both this policy and Hearth's own privacy policy. We encourage you to review Hearth's Privacy Policy before submitting financing information.

Cookies

Our website uses cookies for the following purposes:

Analytics Cookies: Help us understand how visitors use our site (Google Analytics, Facebook Pixel).
Session Cookies: Keep the website working properly while you browse.
UTM Tracking Cookies: Help us know which ads or links brought you to our site so we can measure what works.

Most browsers let you control or block cookies in your settings. Blocking cookies may affect how parts of our site work.

We Do Not Sell Your Data

We will never sell, rent, or trade your personal information to anyone. Your data is only shared with the third-party services listed above, and only to help us serve you better.

Your Privacy Rights (Texas Residents)

Under the Texas Data Privacy and Security Act (TDPSA), you have the right to:

Know what personal data we have about you
Ask us to correct inaccurate data
Ask us to delete your data
Get a copy of your data in a portable format
Opt out of data processing for targeted advertising

To exercise any of these rights, contact us using the information below. We will respond within 45 days.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no website or internet transmission is 100% secure.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13.

SMS / Text Message Communications

When you provide your phone number and check the SMS consent box on any of our forms, you consent to receive text messages from North Texas Shed & Steel regarding your inquiry, quotes, appointments, and follow-up communications.

How We Obtain Consent

We only send SMS messages to individuals who have explicitly opted in by checking a consent checkbox on one of our lead or quote forms. The opt-in language reads: "By checking this box you consent to receive SMS messages from North Texas Shed & Steel at the number provided."

How to Opt Out

You can opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent. To re-subscribe, reply START.

Help

Reply HELP to any SMS message for assistance, or contact us at [email protected].

Message Frequency & Rates

Message frequency varies based on your inquiry. Message and data rates may apply depending on your mobile carrier and plan.

Carriers

We are not responsible for any delays or failures in receiving SMS messages caused by your mobile carrier. Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, and US Cellular.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page.

Contact Us

If you have questions about this privacy policy or your personal data, please contact us:

Email: [email protected]
Phone: (940) 320-9377
Address: 8210 W University Dr, Denton, TX 76207